Frequently Asked Questions

At Vaikobi, your success is our priority. Whether you need detailed product information, assistance with a bespoke order, or guidance through our platform, our dedicated team is on standby to provide you with the support and insights you require.

  1. General FAQs
  2. Shipping + Returns FAQs
  3. Product FAQs
  4. Sport FAQs
What to wear surfing all year round?

Beyond the surfboard, it’s critical to have the right clothing for the season and climate to stay comfortable and perform at your best:

  1. Cold Water Surfing - Wetsuit Essentials
  2. Warm Water Surfing - UV Protection and Rash Vests

Read more here: What to wear surfing all year round?

How to care for your neoprene wetsuit?

As sailors and surfers ourselves, team Vaikobi has a few good secrets for wetsuit care, including; always make sure you take off your wetsuit while it’s wet. Don’t let it dry on your body before removing it! 

You can find more here:

  1. How to care for your neoprene wetsuit?
  2. Top 5 Tips for Wetsuit Care
What VCOLD pants is right for you?

Vaikobi has three kinds of VCOLD pants for cold temperature conditions, taking you from absolutely freezing paddling temps all the way up to moderate and mild conditions. If you need a pant for warm water paddling and watersports please see our UV range of pants.

You can read more on the blog: Vaikobi’s range of VCOLD pants explained

What to wear when going kayaking?

At Vaikobi, our Summer and Winter watersports collections are designed to optimize heat regulation no matter what kind of day you face. We’ve also made mixing and matching separate garments easy to best suit your individual needs in the Autumn and Spring months. 

Read more here: What to wear when going kayaking?

How to care for my Vaikobi product?

Vaikobi paddling clothing and sailing clothing should always be washed in a cold gentle machine cycle with a small amount of gentle detergent, then dried in the shade. All garments include a care label sewn into the seam. For any concerns about caring for your watersports gear, please contact our sales team.

Read more in this blog: How to care for my Vaikobi product?

Can I return my Vaikobi product?

We want our customers love their Vaikobi products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

What is neoprene?

Neoprene is made from a combination of synthetic rubber and fabrics that are laminated together, and is used mainly for wetsuits and watersports tops and pants. Some neoprene contains harmful chemicals. Find out how to choose a neoprene wetsuit that is REACH certified.

Is neoprene waterproof?

Neoprene is not waterproof, but is designed to be worn in the water to keep you warm during watersports. View our range of neoprene wetsuits, tops and pants for watersports.

Still have a Question?
Contact Us