SHIPPING INFORMATION
IMPORTANT NOTE: All orders are shipped from Sydney, Australia. All Import Duties and Local taxes are the responsibility of the purchaser unless otherwise stated. *DURING SALE PERIODS SHIPPING TIMES MIGHT BE EXTENDED*
Australia and New Zealand
  • All orders over AUD200 will be shipped free of charge (delivery within 1-4 days).
  • Orders under AUD200 can choose standard shipping for $12.50 
  • Express Post shipping for Australian addresses is available for orders placed before 12.30PM each day for $18
Asia Region
  • All orders over AUD $200 will be shipped free of charge (delivery within 7-14 days)
  • All orders under AUD $200 will be charged AUD $20 (delivery in 7-14 days)

    *Asia region includes: Japan, South Korea, Hong Kong, Singapore, Thailand & Malaysia
United States of America

Orders over USD $200:

  • All orders over USD $200 will be shipped free of charge - delivery within 7-14 days.
  • Expedited shipping with duties/tariff's pre paid is available for USD $25 (delivery within 2-6 days)

Orders under USD $200:

  • All orders under USD $200 will be charged USD $15 - delivery within 7-14 days.
  • Expedited shipping with duties/tariff's pre paid is available for USD $35 (delivery within 2-6 days)
Canada

Orders over CAD $200

  • All orders over CAD $200 will be shipped free of charge (delivery within 7-14 days).

(PLEASE NOTE ANY DUTIES/TARIFF'S WILL BE THE RESPONSIBILITY OF THE PURCHASER)

  • Expedited shipping AND with duties pre-paid is available for CAD $30 (delivery within 2-6 days)

Orders under CAD $200

  • All orders under CAD $200 will be charged CAD $20 (delivery within 7-14 days)

(PLEASE NOTE ANY DUTIES/TARIFF'S WILL BE THE RESPONSIBILITY OF THE PURCHASER)

  • Expedited shipping AND with duties pre-paid is available for CAD $50 (delivery within 2-6 days)
Europe*

Please contact sales@vaikobi.com for a shipping quote

United Kingdom

Please contact sales@vaikobi.com for a shipping quote

ORDERS TO ISRAEL, SOUTH AMERICA, SOUTH AFRICA, CARIBBEAN & OTHER REGIONS

For orders to these regions, please contact sales@vaikobi.com for a quote.

Contact sales
Vaikobi Travel Bags

Please note that shipping Vaikobi travel bags to some regions may incur additional shipping costs. Please contact sales@vaikobi.com for a quote.

Contact sales
Questions about shipping?

If you have any questions or special requests about shipping, please leave a comment in your order or contact sales@vaikobi.com

FAQs
How long will it take to receive my Vaikobi order?

The time it takes to receive your Vaikobi order depends on where you live.

Please check the tracking number provided in your confirmation email. For a list of approximate delivery times click here.

Do you ship to my country?

Vaikobi sends products to ocean addicts all over the world! Shipping costs apply to orders under $200 AUD, $200 USD and 200 EUROS, which are calculated before you check out.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You'll be asked to select a delivery method during checkout.

Can I return my Vaikobi product?

We want our customers love their Vaikobi products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.